Use Case
Creating specific business facing content for training Sales team – including text, images, and video about specific systems and applications.
1. Create a metadata (assigned Tags if possible) of the customer systems and applications.
2. Create a solution (search utility, bot etc.) which can retrieve the information of the metadata which is available in #1.
3. Retrieval of information (if approach mentioned in #1 with tags) can be test, Images and videos if these are present in the metadata.
· Provide self-service HR functions – onboarding/offboarding/answer questions of employees
1. Create a Knowledge base from the FAQ using (prob. Open AI or QnA maker service) or equivalent services
2. Create a conversational solution which uses the knowledge base which is created in #1
3. Using any channel (bot, web, mobile app) User can ask the question & appropriate service will respond to user query using knowledge base.
Success criteria:
Accurate - predefined set of activities should be identified in at least 95% of cases
Unbiased - Ability to prove that it works equally well for various demographics (Age, Gender, Race)
Creative - Generate metrics that are insightful for products and services
Extendable - Provide interface for adding more activities to the model